OVERVIEW

This Privacy Policy describes how blackmerle.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.


CONTACT

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or have any concerns, please contact us by email at info@blackmerle.com.

Trade name: blackmerle
VAT number: 7510800332
Phone number: +82 1050029143
Email: info@blackmerle.com
Address: #402 11, Jong-ro 46-gil, Jongno-gu, Seoul, Korea 03119


COLLECTING PERSONAL INFORMATION

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
  • Device information
    • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
    • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
    • Disclosure for a business purpose: shared with our processor Shopify.
    • Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, and how you interact with the Site.
  • Order information
    • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
    • Source of collection: collected from you.
    • Disclosure for a business purpose: shared with our processor Shopify and our payment gateway PayPal.
    • Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
  • Customer support information
    • Purpose of collection: to provide customer support.
    • Source of collection: collected from you
    • Disclosure for a business purpose: shared with our processor Shopify and our payment gateway PayPal.
    • Personal Information collected: email address.
 

SHARING PERSONAL INFORMATION

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
 

USING PERSONAL INFORMATION

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Lawful bases

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:
  • Your consent;
  • The performance of the contract between you and the Site;
  • Compliance with our legal obligations;
  • To protect your vital interests;
  • To perform a task carried out in the public interest;
  • For our legitimate interests, which do not override your fundamental rights and freedoms.
Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.
Automatic decision-making
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.
We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.
Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.
Services that include elements of automated decision-making include:
  • Temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist persists for a small number of hours.
  • Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist persists for a small number of days.
     

    GDPR

    If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above.

    Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.


    COOKIES

    A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

    We use the following cookies to optimize your experience on our Site and to provide our services.

    Cookies necessary for the functioning of the store
    Name
    Function
    Duration
    _ab
    Used in connection with access to admin.
    2y
    _secure_session_id
    Used in connection with navigation through a storefront.
    24h
    _shopify_country
    Used in connection with checkout.
    session
    _shopify_m
    Used for managing customer privacy settings.
    1y
    _shopify_tm
    Used for managing customer privacy settings.
    30min
    _shopify_tw
    Used for managing customer privacy settings.
    2w
    _storefront_u
    Used to facilitate updating customer account information.
    1min
    _tracking_consent
    Tracking preferences.
    1y
    c
    Used in connection with checkout.
    1y
    cart
    Used in connection with shopping cart.
    2w
    cart_currency
    Used in connection with shopping cart.
    2w
    cart_sig
    Used in connection with checkout.
    2w
    cart_ts
    Used in connection with checkout.
    2w
    cart_ver
    Used in connection with shopping cart.
    2w
    checkout
    Used in connection with checkout.
    4w
    checkout_token
    Used in connection with checkout.
    1y
    dynamic_checkout_shown_on_cart
    Used in connection with checkout.
    30min
    hide_shopify_pay_for_checkout
    Used in connection with checkout.
    session
    keep_alive
    Used in connection with buyer localization.
    2w
    master_device_id
    Used in connection with merchant login.
    2y
    previous_step
    Used in connection with checkout.
    1y
    remember_me
    Used in connection with checkout.
    1y
    secure_customer_sig
    Used in connection with customer login.
    20y
    shopify_pay
    Used in connection with checkout.
    1y
    shopify_pay_redirect
    Used in connection with checkout.
    30 minutes, 3w or 1y depending on value
    storefront_digest
    Used in connection with customer login.
    2y
    tracked_start_checkout
    Used in connection with checkout.
    1y
    checkout_one_experiment
    Used in connection with checkout.
    session
    Reporting and Analytics
    Name
    Function
    Duration
    _landing_page
    Track landing pages.
    2w
    _orig_referrer
    Track landing pages.
    2w
    _s
    Shopify analytics.
    30min
    _shopify_d
    Shopify analytics.
    session
    _shopify_s
    Shopify analytics.
    30min
    _shopify_sa_p
    Shopify analytics relating to marketing & referrals.
    30min
    _shopify_sa_t
    Shopify analytics relating to marketing & referrals.
    30min
    _shopify_y
    Shopify analytics.
    1y
    _y
    Shopify analytics.
    1y
    _shopify_evids
    Shopify analytics.
    session
    _shopify_ga
    Shopify and Google Analytics.
    session
    The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

    You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

    Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org

    Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners.

    Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.


    CHANGES

    We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
    Last updated: 2023 / 01 / 20